Frequently Asked Questions

Everything you need to know about Nadi Supply products and services.

Are Nadi Supply beauty products cruelty-free?

Yes, we are committed to ethical beauty. All Nadi Supply products are 100% cruelty-free and are never tested on animals at any stage of production.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.

What is your return policy for skincare items?

For hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase. Please contact our support team to initiate a return.

Do you offer professional discounts for makeup artists?

We do! Nadi Supply offers a Pro Program for certified industry professionals. You can apply through our 'Pro Membership' page to receive exclusive discounts.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

How can I track my package?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website so you can monitor your delivery in real-time.